Policies
Return Policy:
(English version)
unfortunately, we can’t offer you a refund or exchange.
Exchanges (if applicable)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
Only hair extensions will have the option of an exchange subject to specifications if applicable. The wigs cannot have a return or exchange under any circumstances.
Exchanges (if applicable)
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to determine that the item is in its original form of packaging.
Exchanges (if applicable)
The exchanges can only be made by the same item in different color if it is available reminding that all charges for sending the new article is the responsibility of the customer
You will be responsible for paying for your own shipping costs for exchange your item.
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your sent item.
Exchanges (if applicable)
Once your exchange item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange.
We want to remind you that the hair brands that we work with have a peculiar quality and that is why most of our clients who come to our platform are previously aware of our lines. No hair can be guaranteed in terms of duration since it depends simultaneously on the care and professional application. Remembering that dyed and bleached hair have a shorter useful life than hair that has not been processed.
(Versión en español)
Política de devolución
Nuestra política dura 30 días. Si han pasado 30 días desde su compra, desafortunadamente no podemos ofrecerle un intercambio.
Cambios (Dado el caso que aplique)
Desafortunadamente no podemos ofrecer cambios ni devoluciones.
Cambios (Dado el caso que aplique)
Solo las extensiones de cabello tendrán la opción de un cambio sujeto a las especificaciones si aplica. Las pelucas no podrán tener una devolución ni cambio bajo ninguna circunstancia.
Devoluciones (Si se aplica)
En caso de que usted pueda ser elegible para un cambio el articulo tendría que no haber sido utilizado y estar en las mismas condiciones de su empaque original. Nosotros nos reservamos el derecho de determinar si el articulo está en su forma original de empaque.
Los cambios pueden ser solamente en caso del mismo artículo en diferente color de estar disponible. Recordando que el cargo de envió es responsabilidad del cliente.
El cliente tendría que ser responsable de igual forma del pago del costo envío para cambiar el artículo.
Si usted está enviando un artículo usted debe considerar utilizar un sistema de rastreo o un seguro de envió. Nosotros no podemos garantizar que estaríamos recibiendo su artículo enviado
Una vez el artículo para cambio sea recibido e inspeccionado le enviaremos un email, donde le informaremos del resultado de su cambio si es aprobado o rechazado.
Queremos recordarle que las marcas de cabello que trabajamos tienen una calidad peculiar y es debido a a eso que la mayoría de nuestros clientes que llegan a nuestra plataforma son conocedores de nuestras líneas previamente. Ningún cabello puede ser garantizado en términos de duración pues depende simultáneamente de los cuidados y las aplicación de forma profesional. Recordando que los cabellos tenidos y decolorados tienen una menor vida útil que el cabello que no ha sido procesado.
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at alogorgeous@net-shopping.com or mailing us at:
ALO GORGEOUS
6371 nw 190th terrace hialeah Florida US 33015
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at alogorgeous@net-shopping.com or by mail at
ALO GORGEOUS
[Re: Privacy Compliance Officer]
3144 NW 103 Path Doral Fl 33172
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PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at alogorgeous@net-shopping.com or mailing us at:
ALO GORGEOUS
3144 NW 103 Path Doral FL 33172
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at alogorgeous@net-shopping.com or by mail at
ALO GORGEOUS
[Re: Privacy Compliance Officer]
3144 NW 103 Path Doral Fl 33172
Shipping Policies:
Most orders are served from different centers in the USA.
All orders need to be reviewed to ensure product availability. In the rare occasion the product is not available we promise to inform you within 48 hours from Monday to Friday. Should this be the case the charge will be automatically canceled and you will be informed of the cancellation and refund to your card. Our customer service team will be happy to accommodate you and may be communicating with you to try to offer you alternatives.
If you decide to use any of the promotional codes where your shipment is free, consider that said shipping is based on regular shipping does not include rates next day, second day, or third day. We recommend you to communicate via messenger if you have any questions about your order.
We are committed to our customers please let us know any question or doubt, contacting us via messenger or email: alogorgeous@net-shopping.com
(Versión en Español)
La mayoría de las ordenes son servidas desde diferentes centros en Estados Unidos.
Todas los pedidos necesitan ser revisados para garantizar la disponibilidad del producto. En caso de que el producto no se encuentre disponible nos comprometemos a informarle en un termino de 48 horas de lunes a viernes. De esto ser así el cargo sera cancelado automáticamente y usted sera informado de la cancelación y del crédito a su tarjeta . Si usted decide utilizar alguno de los códigos de promoción donde su envío es gratis considere que dicho servicio esta basado en envíos de forma regular no incluyen tarifas proximo día, segundo dìa , ni tercer día. Te recomendamos
comunicarte via messenger si tienes alguna duda sobre tu pedido.
Nuestro equipo de servicio al cliente tendrá el interés de complacerlo y podrá estar comunicándose con usted para tratar de ofrecerle otras alternativas.
Estamos comprometidos con nuestros clientes por favor déjenos saber cualquier pregunta o duda, comunicándose con nosotros vía messenger o email: alogorgeous@net-shopping.com
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